FAQ

We are worried about support; how do you handle this issue?

This is our strong point, and shows our confidence in our work. We issue free 3-12 month defect resolution for all our development, unconditionally.

Will we need to have a meeting in connection with the website design?

In the majority of cases a meeting isn’t necessary and most of our websites are generally completed with contact via email and telephone only. We place suggested website designs onto the Internet in a private place where only yourselves and us can view the content. We then liaise with you regularly to discuss the web designs in order that the website design and functionality is exactly as you wish.

What if I do not like the design?

If you do not like the design which we have suggested for you, we will discuss further with a view to ascertaining what type of design you would like to see and then place another “suggested design” in your web area for you to view. We would not like to think that you are not happy with the final website design. Our aim is to design for you a website specific to your requirements which you are completely happy with.

Can I get e-mail with my website?

Yes you can have email and you will probably wish you set-up several email addressed e.g. sale@your-domain.com, info@your-domain.com, john.smith@your-domain.com

What is the web content management system?

Web Content Management System is a web based application which turns a static website into a dynamic one and allows a user with little or no programming knowledge to create, edit and control entire website data which may include electronic files, images and video based media, audio files, electronic documents and web text.

What is Internet marketing?

Internet marketing, also referred to as online marketing, Internet advertising or e-Marketing, is the marketing of products or services over the Internet.

How can I keep the website updated all round the year?

You can hand over the website to us & simply relax. Sign up with us for an Annual Maintenance Contract and you’d be ensuring that we would be taking care of your entire website updation requirements all round the year.

How can you guarantee my software security and privacy?

Before starting the development process, we sign a Non-Disclosure Agreement and a Confidentiality Agreement with our clients. Thus, no reference information is given without your consent. We keep all project information strictly confidential.

I would like a rough guess on my project cost. What should I do?

Though overall project cost depends on many factors, NE Techno’s extensive experience in the field allows us to promptly estimate your needs and requirements and provide you with a quick preview of your project scope and budget.

How long does it take for a design to be completed?

The timescale of a project at NE Techno is generally dictated by the client. If you have a deadline in mind we will endeavour to meet it for you. The most common delay in the creation of a site is waiting for content (text/images) to be sent to us by the client.